Privacy Policy

At Pioneer Bank, our pledge is to keep your financial information confidential and secure. For a complete explanation as to what Pioneer Bank does with your personal information, please click on our Privacy Policy Notice (PDF, 284 KB).

We value the trust you have in us and will continue to service you with the respect you have come to expect from Pioneer Bank. Please contact us at 5758 Main Street, P.O. Box 220, Auburndale, WI 54412 or (800) 326-4424 with any questions or concerns about your account information.

Privacy Policy – Internet/Web

Pioneer Bank considers the privacy of your personal information an important element of trust and confidence. We pledge that the privacy of your sensitive personal financial information entrusted to Pioneer Bank is secure. Your personally identifiable financial information will not be sold, nor divulged to anyone outside the bank, unless we are compelled to do so by law, or specifically authorized by you.

Pioneer Bank maintains secure standards and procedures to ensure your financial information is accurate, current, and complete. We enforce the importance of confidentiality and customer privacy to our employees and prevent unauthorized access to personally identifiable financial information about you.

Our goal is to provide you with valuable information on how we may serve you and respond to your requests regarding our products and services, locations, and hours. We do not gather information on individual users on our Web site. We do collect standard non-identifying information, such as the name of the Internet provider, the Web site that referred you to us (if any), date and time the page(s) were accessed, and the page(s) requested, to compile statistics on site usage. This information is used for internal review purposes and collected only in the aggregate. It provides us with an understanding of the access to our site, the pages and features most popular, and helps us make our site more effective.

You are not required to disclose any personally identifiable financial information on our Web site. We do collect IP addresses of anyone who does connect to our Web site.

We recommend that you do not send any confidential information to us by email. If you choose to send any confidential information to us via email, you do so knowing that the message might be intercepted by a third party. If, however, you choose to contact us by e-mail, your name, mailing address, e-mail address, and other information about you may be revealed to us in the e-mail. We assure you that when you communicate with us by e-mail, we will use the information only for the specific purpose of responding to your request or comments.

Pioneer Bank reserves the right to change this privacy statement. Amendments to our privacy statement will be reflected on this Web site at least 30 days prior to its effective date.